Legal

Privacy Policy

Last Updated: March 2026

Welcome to Kryno AI Solution (JM1041947-K). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice or our practices with regard to your personal information, please contact us at info@krynoai.com.

1. Information We Collect

We collect personal information that you voluntarily provide to us when you register on the website, express an interest in obtaining information about us or our products and services, when you participate in activities on the website, or otherwise when you contact us.

  • Personal Information Provided by You: Names, phone numbers, email addresses, and contact preferences.
  • Information Automatically Collected: We automatically collect certain information when you visit, use, or navigate the website, such as your IP address, browser and device characteristics, operating system, and language preferences.

2. How We Use Your Information

We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent. We use the information we collect or receive to:

  • Facilitate account creation and logon process.
  • Send administrative information to you.
  • Fulfill and manage your orders and service requests.
  • Optimize AI automation workflows.

3. Zero Public Training Policy

We employ a strict zero public training data model policy. Your proprietary infrastructure data, customer interactions, and operational workflows are never used to train or refine generalized LLMs. Your data remains completely isolated and belongs entirely to you.

4. Data Security & Storage

We have implemented appropriate technical and organizational security measures, including Bank-Grade AES-256 Encryption and End-to-End SSL/TLS, designed to protect the security of any personal information we process.

5. Contact Us

If you have questions or comments about this notice, you may email us at info@krynoai.com or by post to:

Kryno AI Solution (JM1041947-K)
9, Level 10, Baleria, Jalan Ketam, Stulang Baru
81100 Johor Bahru, Johor, Malaysia